Refund Policy
Last updated February 27, 2025
Refund Policy
This Refund Policy explains our stance on refunds for subscriptions and special cases.
1. Subscription Plans
We offer two types of plans:
- Monthly Subscription: Recurring payment that can be canceled at any time.
- Lifetime Plan: A one-time payment that grants access indefinitely.
2. Upgrading to Lifetime Plan
- When upgrading to the Lifetime Plan, your Monthly Subscription will be automatically canceled.
- There are no refunds for past monthly payments when upgrading.
3. Cancellations
- You may cancel your Monthly Subscription at any time.
- After cancellation, access will continue until the end of the billing period.
- Lifetime Plans cannot be canceled or refunded once purchased.
4. Refund Policy
- No refunds are provided for any subscription purchases.
- In special cases, users may contact us for review.
- Refund requests are considered on a case-by-case basis at our discretion.
5. Payment Processing
- All payments are processed securely through Stripe.
- We do not store payment details.
6. Contact Us
For refund inquiries or special cases, please contact our support team at support@travel-mate.io.